Daylight Savings Time Update, Not seeing your Journal, etc.
Hi Everyone!

Support requested that I publish this notice:

If you are having problems seeing your journal or your friends page, it could be due to an incorrect time on your computer. We are seeing a whole lot of support requests come in since the new Daylight Savings Time kicked in. Here is what support is saying:


Support Volunteers are unable to determine the nature of this recurring issue. However, it should be noted that this problem only appears to occur with users of Windows and Internet Explorer.

Please carefully read and follow the step-by-step instructions below, even if you have tried them previously.

First, please select "Windows Update" from your Start menu, and download all critical updates. Once you have ensured that your operating system is up-to-date, you may have to restart your computer.

Next, double-click the current time displayed in your taskbar. In the panel that pops up, verify that your current date, time, and time zone are correct.

Under the "Internet Time" tab, there should be a checkmark in the box next to, "Automatically synchronize with an internet time server." The time server should read: time.windows.com. Once these settings are correct, click on the button marked "Update Now" to synchronize with the internet time server.

If you are still seeing this error page after following the steps above, it is likely because you are viewing a cached or "saved" version of the page. Please clear your browser's cache and cookies by following the instructions detailed in the following tutorial from the DeadJournal HowTo community: http://howto.deadjournal.com/5193.html

Please note that you will have to close all open windows and restart your browser for these changes to take effect.

Finally, if following the above steps (in precise order) does not resolve the issue, please comment back to this request so that Support Volunteers may further investigate. Alternately, you may wish to use another, non-Internet Explorer based, web browser.

Here is also the link to the Microsoft page that has the Daylight Savings Time Patch on it:
http://support.microsoft.com/kb/928388